Frequently Asked Questions

How Can We Help?

At Harry West Flags, we understand that selecting the right flag and/ or flag accessories can be challenging!

This page will answer some of our most common questions to guide you in the right direction.

If your question is not answered within this page, please feel free to reach our to our team through the contact methods below:

Office@harrywestflags.com.au

+61 2 9925 0722

What is your standard size flag?

We don’t have a single standard flag size, as it depends on how and where you plan to use your flag. However, our most popular option is 2 yards (1800mm x 900mm), which is ideal for a 6m flagpole and provides great visibility and proportion.

What different types of flags do you offer? 

We offer three main types of flags to suit different needs and preferences:

  1. Fully Sewn Flags
  2. Screen Printed Flags
  3. Digitally Printed Flags
What different types of materials are available?

Our flags are made using high-quality materials suited to different purposes and finishes.

Fully sewn flags are typically crafted from poly-woven fabric (also known as woven bunting). This is the most traditional and durable flag fabric, offering excellent longevity and a classic look.

We also use nylon for certain designs — such as Pride flags — because it offers a wide range of vibrant colours. Nylon is commonly used for American-style flags, as it doesn’t absorb water in the same way as other fabrics, making it lighter and able to fly even in gentle breezes.

For printed flags, we offer both poly-knitted and poly-woven fabrics, providing flexibility depending on your preferred finish and intended use.

How much do you charge for freight?

Standard shipping is $14.

Express shipping is $20.

The only exception to these shipping rates are our larger items (such as flagpoles) which fall into our oversized shipping category for $30.

What can I do when my flag starts to wear?

We offer repairs on flags with early signs of wear and offer a recycling program for flags that have passed their fly life - read more here!

What flag size will suit my flagpole?

We’ve created a handy reference chart to help you choose the ideal flag size for your pole. Simply match your pole height to the recommended flag size for the best appearance and performance.

What is your highest quality material?

Our fully sewn flags are our highest quality and most durable option. Each flag is 100% handmade using the appliqué process, where layers of fabric are carefully stitched together to create the desired design.

By sewing individual components onto the base fabric, fully sewn flags achieve an elegant finish, exceptional durability, and premium craftsmanship, making them the longest-lasting and finest quality flags we offer.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you ship overseas?

Yes, we can ship overseas. However, our online store doesn’t currently calculate international shipping automatically.

If you’d like to place an international order, please email us directly at sales@harrywestflags.com.au and we’ll be happy to provide a quote and assist you with your order.

Get in touch

Have a question about your order or a general enquiry?

Can’t find what you’re looking for in our FAQs? Get in touch — we’re happy to help!